Installation Timeline

Alfa Energy Global Client Journey:
EV Charging System Purchase

01

Introduction & Discovery Call (1-2 Meetings)

  • Understand client objectives, needs, and site-specific challenges.
  • Define scope of work, locations, power availability, and infrastructure
    requirements.
  • Discuss regulatory considerations, incentives, and potential ROI.
  • Set expectations for the process, including key milestones and timelines.
 
02

Proposal Preparation (1-6+ Weeks)

  • Site assessment (if required) to determine electrical capacity and installation
    feasibility.
  • Engineering and design considerations based on client input.
  • Pricing, incentives, and financial modeling (if applicable).
  • Proposal creation, outlining recommended solution and project scope.
  • Timing varies based on complexity of project.
 
03

Proposal Presentation (1 Meeting)

  • Review proposal with the client.
  • Discuss technical specifications, cost estimates, and timeline.
  • Address client questions and ensure alignment with needs.
  • Determine if modifications are needed before moving forward.
 
04

Refinement & Revision (1-2+ Weeks)

  • Adjust scope, pricing, or technical components based on feedback.
  • Conduct additional consultations as needed.
  • Final review with the client to ensure all objectives are met.
  • Revisions may take longer for more complex projects.
 
05

Purchase Order (PO) Issuance – Contract Sign-off (3 days)

  • Client approves and signs off on the final scope of work.
  • Project officially moves into execution phase.
 
06

Project Timeline Charted & Presented (upon sign off)

  • Clear project roadmap established.
  • Client receives an overview of key milestones.
  • Coordination with stakeholders, contractors, and utility providers.
 
07

Equipment Fulfillment (4-36 Weeks)

  • Chargers are ordered and configured based on site specifications.
  • Level II chargers: 4-8 weeks delivery.
  • Level III chargers: 6-36 weeks delivery (dependent on supply chain factors).
  • Logistics and shipment planning in alignment with installation schedules.
  • Timing varies based on complexity of system.
  • Availability of supporting electrical equipment may also influence timing.
 
08

Backend Software Onboarding (2-4 Weeks Prior to Go-Live)

  • Client is introduced to the software for managing charging stations.
  • Training on monitoring, billing, and reporting tools.
  • System configuration and customization for the client’s needs.
 
09

Equipment Installation (Varies Based on Fulfillment & Site Readiness)

  • Chargers are installed by certified electricians.
  • Electrical work, trenching, signage, and network setup completed.
  • Site inspection and commissioning preparation.
  • Timing is coordinated with equipment delivery.
 
10

Equipment Activation (1-2 Days)

  • Chargers are tested and commissioned.
  • Connectivity and backend integration verified.
  • Supporting materials provided to client.
 
11

Charging is Live!

  • Chargers go live for public or private use.
  • Initial usage monitoring and support provided.
  • Promotional/marketing support if applicable.
12

Reporting & Remittance (30 Days After Month-End)

  • Monthly reporting on usage, revenue, and station performance.
  • Remittance of charging fees (if applicable).
  • Ongoing support and optimization recommendations.
 

This structured journey ensures a seamless experience for the client while setting realistic expectations for each phase of the project.